GE Avation's Avionics business has won a trio of recent accolades for its first-rate customer support.

CFM International has been voted the highest-rated OEM customer service company in the third annual Air Transport Aftermarket Customer Satisfaction Survey. The survey was conducted between mid-February and mid-May 2020 and elicited 185 responses, including 62 airlines around the world.

Meet Mike Solon, in all likelihood, he is world’s foremost expert on J79 maintenance and operation—the go-to person for any and all J79 operational questions and issues.

GE Aviation brought more than 350 of its digital customers and partners together this week to discuss digital transformation in the aviation industry at its Waypoint event in Dallas, TX. Participants included clients from the airlines, military, maintenance, manufacturers, lessors and business and general aviation.

At the Dubai Air Show in November, GE Aviation and flydubai announced that they have reached an agreement for GE to provide Intelligent Network Operations across the airline’s fleet of Boeing 737 aircraft. The digital solution, provided by GE, pulls together multiple data streams, from multiple systems, into an intuitive UX design to predict the impact of operational disruptions, to optimize recovery back to normal operations and to minimize the effect on passengers.

GE’s On-Wing Support tool lease program is making a significant difference in the way aircraft engine operators and MROs look at their tooling and equipment needs.  

What do engine operators want from an overhaul provider? A team from Marketing, Sales, Mature Fleet and Customer Technical Programs joined forces to hear straight from African operators at a GE Aviation-hosted Engine Services Customer Symposium held in Casablanca, Morocco.